FAQ
Find your answers here
Q: What makes iCandi Culture Studios products unique?
Each piece is handcrafted with care, inspired by culture, individuality, and sparkle. No two are items are exactly the same - making your purchase truly one-of-a-kind.
Q: Do you only sell accessories?
Nope! iCandi Culture Studios offers apparel, keychains, watch bands, and more - with new styles and collections launching regularly.
Q: Can I get a product customized?
Some items are listed with the option to customize or personalize. Reach out through the contact form or email, and let's discuss creating something that reflects your style.
Q: How long does shipping take?
Most orders ship within 2-4 business days. Customized items may take a little longer since they're made especially for you. Please contact us if an order requires expedited processing and shipping.
Q: What is the return policy?
Because each item is hand crafted, all sales are final. However, if there's an issue with your order, please contact us and we'll do everything we can to make it right.
Q: Where can I follow for updates?
Follow us on Facebook, TikTok, and Instagram @iCandiCulture for sneak peeks, new drops, and behind-the-scenes fun!
Couldn't find your answer?
We're happy to help. If you couldn't find the information you were looking for, please reach out to us directly.